F.A.Q
Fun, Awesome Questions!
The Western Wall on Friday Night is often the highlight of the entire Israel experience – one that is quite indescribable until you experience it yourself! We highly recommend planning a visit, whether with our Friday night tour or on your own, you won’t regret it!
Ben Yehuda Street is a great destination for café’s, ice cream, and light shopping, not to mention the perfect location to try out your new Hebrew phrases. Emek Refaim Street, a quaint district in Jerusalem’s “German Colony” is also famous for its fantastic restaurants. Both streets are quite central and a short walk or taxi away from your hotel!
After clearing passport control a Shalom Israel Tours representative will be waiting to welcome you, assist with luggage, and escort you to your waiting chauffeur. VIP service indeed!
Every client has our US#, our Israel #, our emails, and we are on call for clients touring in Israel at all times. We take customer support VERY seriously and we are here to help above & beyond the call of duty - check our
testimonials for proof!
Israel’s currency is the New Israeli Shekel (NIS). The exchange rate to the dollar varies, but recent market values have varied between 3.5NIS/$1.00 to 3.7NIS/$1.00
Once you're settled into your hotel and unpacked head out to Ben Yehuda Street to change money. The "change points" in Israel are regulated and tend to be competitive- check the rates online before coming or use your iPhone/Droid and download an app called "Israel Money" for daily updates on exchange rates.
We recommend 1 suitcase & 1 personal bag per traveler. All hotels have laundry service and you’ll be too busy touring to shlep all that luggage around!
Trick question! With Israel’s unique climate, almost any time of year is perfect for touring. Every season has its advantage and disadvantage (i.e. good pricing v.s potential rain),
call us and we'll discuss options and plan the perfect tour!
The more time you have, the better – especially when dealing with larger groups. We recommend you start planning your Israel tour at least 3-6 months in advance to ensure the best prices and availability. If you're planning a tour for your community 6-8 months is best so families can plan around their kids school schedule.
Contact us and we'll talk about it!
You will need to know the approximate travel dates for your Israel tour. You will also need to know the approximate number of people you plan to travel with, and the focus of your Israel tour - Family Tour, Bar or Bat Mitzvah in Israel, VIP tour, etc...
Call us and we'll plan the ultimate experience!
Most higher-end electronics such as laptops and iPhones will convert the electricity between 110/220volts, however you will need a plug adapter type H- the little piece that fits on to your plug to fit into the wall. We recommend getting a universal adapter and converter kit.
In Israel you can use your MasterCard, Visa, or American Express cards just like in the US. Be sure to check with your credit card company to be aware of any international transactions fee's in advance, they tend to be around 3%. In our experience the only card with no fees is Capital One.
Trip insurance is critical to protect your investment.
Contact Shalom for details to cover your total airfare & Israel tour package costs. Our trip insurance also has an option for "cancel for any reason", you will receive a 75% total reimbursement, no questions asked!
